Shipping Policy
At Kantete, we strive to ensure your shopping experience is smooth and efficient. Here’s everything you need to know about our shipping policy:
Shipping Destination
We currently ship only within the United States.
Shipping Rates
A flat rate of $4.95 applies to all orders.
Taxes
Sales tax is applicable based on your shipping address and will be calculated at checkout. The total cost, including shipping and taxes, will be displayed before you complete your purchase.
Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation with tracking information once your order has shipped.
Delivery Times
Domestic orders typically arrive within 10 – 20 business days. Please note that delivery times may be affected by factors such as holidays, weather conditions, high order volumes, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Use this number to track the status of your shipment online.
Address Verification
Please double-check your shipping address before finalizing your order. Incorrect or incomplete addresses may lead to delays or issues with delivery.
Shipping Issues
If you encounter any issues with your shipment, such as delays or lost packages, please contact our customer service team via email: [email protected] for assistance. We will work to resolve the issue as quickly as possible.
Thank you for shopping with Kantete. If you have any questions about our shipping policy or need further assistance, feel free to reach out to our customer service team.